Contacting Your Physician

Eliminate your wait time on the phone – enroll in our NextGen Patient Portal!

For your convenience, our current patients can send secure messages directly to your physician’s medical assistant if you enroll in our patient portal.  Ask a medical question or request a prescription refill and our office will respond through a secure portal tied directly to our medical records system.  Call our medical records staff today for more information on enrollment and to request a token.   (303) 665-2603 — and ask for Medical Records (if you reach our automated answering system, Press option 3).

If you already have a token, visit the NextMD website to enroll or access our secure Patient Portal www.nextmd.com

Leaving a message during business hours

If you need to leave a message for your physician, please call the practice at (303) 456-6000 or (303) 665-2603. While it is our goal to return all calls the same day, we ask that you allow 1 full business day for your physician’s medical assistant to return your call. If your issue is urgent, please tell the receptionist so that we gather the necessary information to address your situation in a timely manner.

After office hours

Cornerstone Orthopaedics provides our patients with 24-hour access to our on-call physician for patients’ orthopedic emergencies. There is always a physician on-call who can be reached through our main number at (303) 456-6000 or (303) 665-2603. This may not be your usual physician, so you should be prepared to answer some questions for the on-call physician if necessary.  Please remember the on-call physician will not approve prescription refill requests after hours, and in order for our physicians to call you back, your phone needs to accept blocked phone numbers.